Warranty Policy
Warranty Policy – Quit Comfort Luxury (1 Year)
At Quit Comfort Luxury, we are committed to providing high-quality mattresses designed for long-lasting comfort and durability. All our mattresses come with a 1-Year Limited Warranty against manufacturing defects.
1. Warranty Coverage
This warranty covers:
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Manufacturing defects in materials or workmanship
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Foam sagging beyond normal usage (more than 1 inch)
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Stitching defects or fabric peeling
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Structural issues in the mattress core
The warranty is valid for 1 year from the date of purchase.
2. What Is Not Covered
The warranty does not cover:
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Normal wear and tear over time
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Damage due to misuse, improper handling, or folding
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Stains, burns, cuts, liquid damage, or physical abuse
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Comfort preference issues (firmness/softness choice)
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Use on improper or uneven bed base
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Commercial use of the mattress
3. Warranty Claim Process
To raise a warranty claim, the customer must:
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Provide the original invoice or order ID
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Share clear photos/videos showing the defect
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Contact our support team via email or phone
Our team will inspect the issue and guide you with the next steps.
4. Resolution
After verification, Quit Comfort Luxury may:
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Repair the mattress, or
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Replace the defective product with the same or equivalent model
Replacement approval is subject to inspection by our team.
5. Transportation Charges
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Customer may need to bear shipping costs for sending the product for inspection.
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If the claim is approved, return shipping will be managed by us.
6. Warranty Conditions
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Warranty is applicable only to the original purchaser
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The mattress must be used with proper support base
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The product should not be altered or repaired by unauthorized persons
Contact for Warranty Support
📞 Phone: +91 9634478898
📧 Email: quitcomfortluxury@gmail.com
📍 Address: Krishan Ganj, New Abadi, Eidgah Road, Pilkhua (Hapur) 245304
Quit Comfort Luxury – Your Comfort, Our Responsibility